Shipping & Returns

Return & Exchange Policy

For UK & ROI customers, you are able to return unsuitable items within 28 days of receipt. For all international customers, please return unsuitable items within 28 days of receiving your parcels. Please return unsuitable items in their original packaging.

It’s important to note that shipping costs are not covered by The ATACC Group when sent back, so we suggest using your local post office for the best service and tracking ID.


Mislaid your order sheet? Don’t panic. Just send us over an email at and we’ll be happy to help you out.

Unfortunately, we are currently unable to process exchanges. You can return your item to us and place a new order to receive the item of your choice.